Communication is key to building trust
The way we communicate with other stakeholders: business partners, employees, colleagues, business providers and clients has an impact on our overall business performance
What can you expect?
- interpersonal communication is uncertain. Why?
- basic characteristics of interpersonal communication *Paul Watzlawick
- phychology of communication and our brain * Friedemann Schulz von Thun
- The communication square and how to apply it
- Relationship tuning
- non-violent communication
- embodiment: how the body influences the psyche and viceversa
Benefits for you, your team and your company?
- You will master the basic principles of communication
- You will learn the different communication models
- You will be capable to building a positive relation to your conversation partners
- You will appear more confident, secure and convincing in important conversations.
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